Privacy Policy

Effective Date

17 Sep 2024 At Premier Hear Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Personal Identifiers: Name, email address, phone number, and address when you fill out our contact or appointment booking forms.
  • Health Information: Hearing health history and related details provided during consultations or through online forms.
  • Website Data: Information such as your IP address, browser type, and website usage through cookies and similar technologies to improve user experience.

2. How We Use Your Information

The information we collect is used for:

  • Providing Services: To schedule appointments, respond to inquiries, and provide hearing healthcare services.
  • Communication: To send you information regarding your appointments, services, or updates related to our clinic.
  • Improving Our Services: To enhance the functionality of our website and improve our services based on user feedback.
  • Compliance: To comply with legal and regulatory obligations related to healthcare services.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers who assist with booking, scheduling, and secure data storage.
  • Healthcare Professionals: If necessary, we may share your information with medical professionals or ENT specialists involved in your care.
  • Legal Compliance: We may disclose your information if required by law or to protect the safety, rights, or property of Premier Hear Clinic.

4. Data Security

We take the protection of your personal information seriously. We implement appropriate security measures, including encryption, secure servers, and access controls, to safeguard your data from unauthorized access or disclosure.

5. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update or Correct Information: Correct any inaccurate or incomplete information.
  • Request Deletion: Request that we delete your personal data, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Premier Hear Clinic

Phone: (416) 736-7422
Email: info@premierhearclinic.com
Address: 1280 Finch Ave.W Suite 401,
North York, ON M3J 3K6

This privacy policy is meant to be compliant with Canadian privacy regulations such as PIPEDA (Personal Information Protection and Electronic Documents Act) and healthcare-specific guidelines.